Term of Sales
These general conditions of sale (hereinafter referred to as the "GCS") are offered by Work with Island, a simplified joint stock company with a capital of 1,012,578 euros, registered with the Bobigny Trade and Companies Registry under number 845 369 495, whose registered office is located at 5 rue Pleyel in Saint-Denis (93200) (hereinafter referred to as "WORK WITH ISLAND").
WORK WITH ISLAND offers the sale of telephone booths and soundproofed office meeting rooms (hereinafter the "Equipment" or the "Products") to natural or legal persons acting in a professional capacity (hereinafter the "Customers").
The equipment offered by WORK WITH ISLAND is presented on its website operated as part of its activity and accessible at the URL address https://workwithisland.com (hereinafter the 'Website').
ARTICLE 1 - APPLICATION AND ENFORCEABILITY OF THE GENERAL TERMS AND CONDITIONS OF SALE
The purpose of these general terms and conditions is to define the terms and conditions governing the ordering, delivery and installation of equipment and they apply, without restriction or reservation, to any order of equipment placed by a Client with WORK WITH ISLAND. They will be communicated to the Client when a quotation is submitted, the Client being informed that by signing the quotation, he/she accepts these GCS, which can be consulted on the website www.workwithisland.com or, in the case of an online order, before the validation of the shopping basket.
Unless otherwise agreed in writing between the parties, these Terms and Conditions shall prevail over any conflicting clauses contained in any general terms and conditions previously drawn up or contained in the Customer's general terms and conditions of purchase.
WORK WITH ISLAND reserves the right to modify and/or adapt these terms and conditions at any time. Only the version accepted by the Client on the day of the order is applicable and may be challenged.
The fact that WORK WITH ISLAND does not make use of one of the provisions of the present GCS at a given moment, cannot be interpreted as a renunciation to make use of it at a later time.
ARTICLE 2 - PRESENTATION OF PRODUCTS
WORK WITH ISLAND undertakes to describe its products as accurately as possible in its descriptions and in the various sections of the www.workwithisland.com website. WORK WITH ISLAND cannot be held responsible for any errors or omissions in these presentations or in the description of the products.
Photographs and illustrations are not part of the contractual field.
ARTICLE 3 - ORDER
WORK WITH ISLAND will send a free quote to any client who requests one.
The order is concluded when WORK WITH ISLAND accepts the Client's order form or when the Client accepts WORK WITH ISLAND's quotation.
Orders are firm and definitive upon signature of the order form by WORK WITH ISLAND or upon acceptance of the quotation by the Client, and no cancellation of an order will be accepted.
In the case of orders placed online on the www.workwithisland.com website, before confirming their order, Customers have the opportunity to check the details of their proposed order and correct any errors. The distance selling contract is concluded when the Customer confirms his/her order by clicking on the "Click to sign" button.
The Customer is deemed to have accepted, with full knowledge of the facts, the contents and conditions of the order in question, in particular these general terms and conditions of sale, the fact that the order entails an obligation to pay on his part, as well as the prices, volumes, characteristics, quantities and delivery times of the products offered for sale and purchased.
Once this stage has been validated, the Customer may not cancel the order, which shall be considered firm and definitive. The order will be confirmed to the Customer by e-mail. A further email will inform the Customer of the date on which the order will be dispatched.
WORK WITH ISLAND advises the Client to keep his e-mails on a paper or computer support. The Client is informed that e-mails will be sent to the e-mail address provided by the Client. WORK WITH ISLAND cannot be held responsible in the event of an error in entering the e-mail address concerned or in the event of failure to receive the order confirmation.
WORK WITH ISLAND reserves the right to refuse any order of an abnormal or excessive nature.
In the event of confirmation of an order for which a product turns out to be unavailable at the time of delivery, WORK WITH ISLAND undertakes to inform the client and propose a new delivery date as soon as possible or a refund within a maximum delay of two working days from the request for cancellation of the order.
ARTICLE 4 - COUNTRY OF DELIVERY
The products sold by WORK WITH ISLAND can be shipped to the following countries Metropolitan France, Belgium, Switzerland, Luxembourg, Spain, Switzerland, United Kingdom (hereinafter the "Countries").
The equipment cannot be delivered outside metropolitan France (except for the coastal islands not connected by road).
If persons residing in a country other than the Countries wish to place an order on the www.workwithisland.com website, we advise them to contact our Customer Service Department for the applicable price and delivery conditions.
ARTICLE 5 - PRICES
The prices indicated on the site www.workwithisland.com are in euros exclusive of taxes and include delivery and logistics costs for mainland France, Belgium, Spain, Luxembourg and Switzerland. Delivery prices are for delivery from Monday to Friday.
Registration number in accordance with article L. 541-10 of the French Environmental Code: FR029757_10LJE3
WORK WITH ISLAND reserves the right to modify its prices without prior notice and at any time, it being understood that invoicing will be done at the rate in force at the time of registration and acceptance of the order.
In the case of delivery outside the European Union or in the French overseas departments and territories, the customer is considered an official importer and is required to comply with the regulations of the country in which the goods are received. Any taxes and customs duties due when the package arrives at its destination are the responsibility of the customer. We are not obliged to inform you of the amount of such duties and taxes due.
ARTICLE 6 - DELIVERY
Delivery takes place by making the equipment available at the address indicated by the Client when placing the order.
The Client is responsible for the information he provides to WORK WITH ISLAND in order to ensure the assembly and delivery of the Equipment in the best conditions. The Client must also allow WORK WITH ISLAND easy access to the premises and location where the equipment will be installed.
The delivery delays indicated on the website correspond to the average delays observed for the expedition and delivery, in working days, and do not correspond to a contractual commitment. WORK WITH ISLAND cannot be held responsible for any delay in the delivery of the equipment.
The Client is obliged to check the apparent condition of the Equipment delivered to him at the time of delivery. In the event of any anomaly or malfunction detected at the time of delivery, the Client must inform WORK WITH ISLAND as soon as possible. In any case, the Client has a period of 48 [FORTY-EIGHT] hours (excluding non-working days and public holidays) from receipt of the Equipment to formulate written reservations to WORK WITH ISLAND. If the Client fails to comply with these formalities, WORK WITH ISLAND will not be able to accept any claim. Furthermore, in the absence of any reservations expressly formulated by the Client at the time of delivery, the Equipment delivered by WORK WITH ISLAND is deemed to be in conformity with the quantity and quality of the order placed by the Client.
ARTICLE 7 - PAYMENT
7.1. Means of payment
Payment for purchases is made by bank transfer to the bank account indicated by WORK WITH ISLAND.
For orders placed online on the site www.workwithisland.com, payment is made by bank card (CB, Visa, Mastercard, American Express) via our partner STRIPE or in 4 instalments via our partner ALMA.
Certain other methods of payment, such as bank transfer, may be accepted, but the customer's order will not be dispatched until the full amount of the order has been received. To pay by bank transfer, follow the procedure after entering your delivery details.
Full payment is required for the order to be processed.
7.2. Payment verification
In order to protect itself against fraud, the WORK WITH ISLAND team checks each order placed.
To this end, and before dispatching your order, WORK WITH ISLAND reserves the right to ask you for all the necessary documents to prove your identity or your delivery address (identity card, KBIS, proof of address, etc.).
These documents will be requested by telephone or e-mail, especially for all new customers.
7.3. Security of payments
Payment security is guaranteed by our partners STRIPE and ALMA, two of the world's leading credit card payment collection companies. These services use the SSL security standard. No confidential information (card number, expiry date or 3-digit code) is stored on the WORK WITH ISLAND servers. This information is encrypted and sent directly to our partners' servers.
The companies STRIPE and ALMA are telepayment administrators and provide an electronic certificate that guarantees the amount and date of the transaction in accordance with the provisions of articles 1365 and following of the Civil Code.
7.4. Late payment
Unless otherwise agreed, the purchase price is payable when the order is placed.
No discount shall be granted for early payment.
Any failure or delay in payment on the due date of the sums owed by the Client will automatically, without prior notice and without prejudice to possible damages and interest, result in the payment to WORK WITH ISLAND of a late payment penalty at an interest rate of 10% on the day following the payment date indicated on the invoice.
In this hypothesis, the client will also automatically owe a fixed compensation for the costs of recovery, set at forty (40) euros, in accordance with article D.441-5 of the Commercial Code, unless the costs incurred exceed this amount.
WORK WITH ISLAND reserves the right to suspend or cancel any execution of an Order and/or delivery, whatever its nature or stage of execution, in the event of non-payment or partial payment of any amount due by the Client, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.
The Products remain the property of WORK WITH ISLAND until full payment has been made.
ARTICLE 8 - RETURNS AND REFUNDS
All Products purchased on the WORK WITH ISLAND site may be returned and refunded in accordance with the conditions set out below:
8.1. Eligibility for the 100-day trial.
Except in special cases, all orders are eligible for the 100-day free trial, which corresponds to a return period of 100 calendar days. The 100-day free trial applies only to the first product ordered from a category.
If the Customer has already returned a product in the same category, the free trial will no longer apply. The Products ordered again cannot be recovered by WORK WITH ISLAND and no refund can be made.
The 100-day trial offer does not apply to orders that are subject to a leasing or financing contract with a third party.
8.2. Return procedure
The Client may exercise his right of return during a period of 100 calendar days from the date of receipt of the Product(s).
In order to exercise his right of return, the Client must contact WORK WITH ISLAND (see coordinates on the site www.workwithisland.com).
Once the Client has contacted WORK WITH ISLAND to exercise his right of return, WORK WITH ISLAND will contact the Client to agree on the procedure for recovering the Product(s).
The cost of return will be paid in full by WORK WITH ISLAND for the first Product.
The return must be made in the original packaging.
The returned Products must only show signs of normal use and must not be damaged. WORK WITH ISLAND reserves the right to request photographs before returning the products. Products with excessive stains, for example, cannot be returned or refunded.
8.3. Refund of returns
WORK WITH ISLAND will refund returned Equipment within 30 days of receipt.
Any damaged Equipment that has not been the subject of comments or express reservations by the Client on delivery will be refused.
ARTICLE 9 - PRODUCT GUARANTEE
The Products sold by WORK WITH ISLAND are guaranteed for a period of 2 years from the date of the order against any malfunctioning resulting from a material, manufacturing or design defect.
In order to benefit from the guarantee, the Client must immediately notify WORK WITH ISLAND of the defects claimed and send WORK WITH ISLAND a copy of the invoice for the purchase of the Equipment.
The WORK WITH ISLAND Customer Service Department will determine, on the basis of the information provided, whether the problem is covered by the present contractual guarantee.
In the event of a manufacturing defect, WORK WITH ISLAND will repair or replace the defective Equipment at its own expense.
The Equipment must be in good working order and clean.
ARTICLE 10 - LIABILITY
WORK WITH ISLAND and the Client are responsible for the proper execution of the agreement between them and each assumes responsibility for the consequences resulting from their faults, errors or omissions and causing direct damage to the other party.
10.1 Liability of the Client
The Client is solely responsible for the quality, accuracy, pertinence and precision of the information provided to WORK WITH ISLAND for the placement, validation, delivery and installation of its equipment order. WORK WITH ISLAND cannot be held liable in this respect.
10.2 Responsibility of WORK WITH ISLAND
WORK WITH ISLAND will take all the necessary measures to provide the Client with quality Equipment in accordance with that ordered, in optimal conditions.
The responsibility of WORK WITH ISLAND could not be engaged for all the inconveniences or damages inherent to the use of the Internet network and external to the precautions taken by the company.
WORK WITH ISLAND is only obliged to repair material damage caused to the Client and which would result from errors imputable to WORK WITH ISLAND within the framework of the execution of the contract binding them. In particular, WORK WITH ISLAND cannot be held liable for any damage suffered by the Client as a result of improper installation and/or assembly by a third party technician or craftsman.
WORK WITH ISLAND may not be held liable to anyone for any indirect damage, loss of business, profit or turnover, of whatever nature, even if this damage, loss or prejudice was foreseeable or if WORK WITH ISLAND had been informed of its possibility.
In the hypothesis that WORK WITH ISLAND's responsibility would be engaged, it could not exceed the total amount, all taxes included, of the order paid by the Client and by virtue of which the litigious damage occurred.
ARTICLE 11 - FORCE MAJEURE
Force majeure is defined as any event beyond the control of one of the parties and not reasonably foreseeable at the time of the conclusion of the contract between WORK WITH ISLAND and the Client. Such an event is characterised as soon as the party that is the victim of such an event would be prevented from properly fulfilling its contractual obligations, and this despite the implementation of adequate and appropriate measures intended to limit the effects.
Neither party shall be liable to the other for any failure to perform or delay in performance of any obligation under these GCS that would be due to the action of the other party following the occurrence of a case of force majeure as recognised and defined by French case law.
The event of force majeure shall suspend the obligations arising from these GCS for the duration of its existence and, during this period, neither party may validly invoke the existence of such an event of force majeure within the meaning of Article 1218 of the French Civil Code to justify the termination of its contractual relationship with the other party. However, if the event of force majeure lasts for more than thirty (30) consecutive days, it shall entitle either party to terminate these GCS by operation of law, eight (8) days after sending a registered letter with acknowledgement of receipt notifying it of this decision.
ARTICLE 12 - INTELLECTUAL PROPERTY
All images, photographs, illustrations and designs, as well as texts and comments reproduced on the www.workwithisland.com site are protected by copyright, trademark and image rights throughout the world.
The content published on the www.workwithisland.com site is the exclusive property of WORK WITH ISLAND.
Any use constitutes an infringement and is punishable under intellectual property law.
The execution and interpretation of the contract concluded with WORK WITH ISLAND does not imply any transfer of intellectual property rights to the Client. The total or partial reproduction of the website www.workwithisland.com is strictly forbidden.
Any link, even tacitly authorised, referring to the www.workwithisland.com site or any of its satellite sites, must be removed at the simple request of the company WORK WITH ISLAND.
ARTICLE 13 - YOUR LOGO
By ordering one or more products and accepting these general terms and conditions of sale, you authorise WORK WITH ISLAND to use your company name and/or logo on its physical and digital communication media.
ARTICLE 14 - PERSONAL DATA
When you browse www.workwithisland.com and use the online sales services offered there, your personal data will be collected and processed by our departments. For more information, please consult our Privacy Policy.
ARTICLE 15 - SETTLEMENT OF DISPUTES
The present Terms and Conditions are governed by French law.
In the event of a dispute arising from the placing, execution, execution or cancellation of an order and, more generally, from the commercial relations between the Parties, the Paris Commercial Court shall have jurisdiction.
ARTICLE 16 - CUSTOMER SERVICE
We will answer your questions within 24 to 48 working hours by e-mail at contact@workwithisland.com.
You can also call our customer service on 01 84 80 94 43 from Monday to Friday between 9.30am and 6.30pm (free of charge).
Updated terms and conditions: 19/12/2023